At Harmoniq, we want you to feel confident in every step of your wellness journey. If you're not fully satisfied with your Limitless Neckband, we offer a simple and transparent return process.
You may return your Limitless Neckband within 45 days of purchase for a full refund of the device price.
No questions asked — we want you to experience Harmoniq risk-free.
Email our support team at [email protected] within 45 days of your purchase.
We will provide you with a prepaid return shipping label (the cost of return shipping will be deducted from your refund).
Pack your Limitless Neckband in its original packaging with all included components.
Mail it back within 14 days of receiving your return label.
Refunds will be issued to your original payment method once the returned device is received and inspected.
Devices must not be physically damaged beyond normal wear and tear.
Refunds typically appear within 2–5 business days after processing.
If you received a Limitless Neckband as a gift, you may still return it.
Refunds will be issued to the original purchaser's payment method.
The 45-day window begins from the original purchase date, not the date the gift was received.
The money-back guarantee applies only to the physical Limitless Neckband.
Subscription or membership fees are not refundable once your 30-day free trial has ended.
You may cancel your subscription at any time to avoid future charges.
