The FLOW – Hardware Questions
Why is the light on The FLOW red?
A red light — whether solid or flashing — means The FLOW's battery is running low, typically below 50% charge. It's a reminder to recharge soon so your session isn't interrupted.
Solid red: A steady low-battery warning.
Flashing red: The FLOW is trying to connect to the Harmoniq App while the battery is low.
Tip: Plug The FLOW in using the provided charging cable and let it reach a full charge before your next session. Keeping it regularly charged helps ensure uninterrupted use.
Why is the light on The FLOW flashing green, red, or both?
A flashing light means The FLOW is actively searching for a connection, typically while trying to pair with the Harmoniq App via Bluetooth.
Flashing green: The FLOW is trying to connect and has sufficient battery.
Flashing red: The FLOW is trying to connect while the battery is low.
Alternating green and red: The FLOW is searching for a connection and the battery may need charging.
Tip: Make sure Bluetooth is enabled on your phone and the Harmoniq App is open. Once The FLOW connects successfully, the light should switch to solid green.
What does a solid green light on The FLOW mean?
A solid green light means The FLOW is successfully connected to the Harmoniq App and has sufficient battery for use.
You're ready to start a Frequency such as Zen Companion, Deep Work, Creative Boost, or another experience available in your Harmoniq library.