We usually ship within 1–3 business days. You'll receive a tracking number as soon as your order is on its way.
Yes! The Limitless Neckband ships globally. Please note that local VAT, duties, taxes, or brokerage fees may apply depending on your country.
The Limitless Neckband comes with a 45-Day Money-Back Guarantee. If it's not the right fit for you, send it back within 45 days for a full refund — no questions asked.
Your 45-day window gives you time to:
Explore different Frequencies and routines
Experience the Limitless Neckband across a variety of situations
Determine whether it fits your lifestyle
Make a fully informed decision
Please note: Subscription access used beyond your 30-day free trial is non-refundable. The guarantee applies to the Limitless Neckband as a physical product.
Order Placement — Purchase the Limitless Neckband at feelharmoniq.com
Processing — 1–3 business days
Shipping — Tracking number provided once dispatched
Delivery — Varies by location
Setup — Download the Harmoniq App, create your account through the sign-up/payment portal, and activate your membership — your 30-day free trial starts here, at activation, not at purchase
Support — We're with you every step of the way
Shipping times vary by region
Additional fees may apply (VAT, duties, taxes, brokerage)
The Limitless Neckband works globally
Support is available worldwide
Device setup and pairing
Harmoniq App navigation and troubleshooting
Account creation and login issues
Membership and billing questions
Frequency recommendations
Technical support
Our support team typically responds within 24–48 hours. Urgent technical issues are prioritised for faster turnaround.
Help Center: feelharmoniq.com